Allē Payment Plan FAQs

What are Allē Payment Plans?

Allē Members can now pay for products and treatments over time with payment plan options from Cherry. Whether you’re starting your aesthetics journey or pursuing treatment recommendations to help achieve your aesthetic goals, Allē Payment Plans help make goals a reality while keeping your financial needs in mind.

 

How does it work?

How to apply:
  1. Visit alle.com/payment-plans or open the Allē app and log in to your Allē account. If you do not have an account, register to become a Member.
  2. After completing registration, start your Cherry application within Allē. This is an encrypted process, which will result in a soft credit check that won't affect your credit score.
    • Complete all steps, providing the following fields, and submit.
      • First and Last Name
      • Date of Birth
      • Home Address
      • Social Security Number
      • In some cases, income verification may be required
  3. Once the application is complete, go to your Allē Wallet to see if/how much you’ve been approved for. You will also receive an SMS text from Cherry regarding your approval amount.
How to use an Allē Payment Plan:
  1. Make an appointment with a participating Allē provider. If you don’t have a provider or aren’t sure if your provider offers Payment Plans, you can search in the Allē Directory.
  2. At the start of your appointment, let your provider know you’d like to pay for your treatment with an Allē Payment Plan. Note:
    • Allē Payment Plans can be used on any of your provider’s aesthetics services, in addition to qualifying Allergan Aesthetics products or treatments, including:
    • Your total purchase must be a minimum of $200 (after any Allē offers or gift card redemption) to pay with a Payment Plan. The maximum amount is $10,000.
    • You can combine Allē gift cards, Flash offers, rewards, etc. with a Payment Plan.
  3. After getting treated, return to the front desk to checkout. Your provider will redeem any available gift cards and offers you hope to use and will submit a request to use your available funds from Cherry. 
  4. You’ll receive an SMS text message from Cherry with a link to authorize the transaction and complete the purchase.
  5. From there, you’ll be redirected to select the Payment Plan that best fits your needs. 
    • This step will show you all plans you’re eligible for—plan options can range from 3 to 24 months, and interest rates will depend on your approval terms and conditions.
  6. Review your plan details and add your payment method to complete your down payment (either a bank-issued debit card or credit card). You will submit a down payment when you select a plan, which will go toward your total purchase price.
  7. After selecting your plan and completing your down payment, your Payment Plan will be activated. Hooray!
  8. You can manage your Payment Plan via Cherry’s Patient Portal. Simply enter the mobile number associated with your Allē account.
  9. Don’t think we forgot about your points. Even though you are paying for your treatments over time, you will still receive eligible points within 48 hours after your provider logs the treatment.
Choosing an Allē Payment Plan:

Eligible Allē Members may be approved by Cherry for various plan options based on various factors. Plans range from 3 to 24 months (3, 6, 12, 18, and 24), and financing fees will depend on a Member’s specific approval terms and conditions, ranging from 0%–35.99% Annual Percentage Rate (APR). Interest will be factored into your monthly payment.

For example, a $1,400 purchase might cost $200/month over 6 months at 0% APR with $200 due at the time of purchase.

See finance agreement terms in "What are the terms of the finance agreement?" for full information.

Completing your down payment:

Cherry requires a down payment when selecting a Payment Plan. The down payment will go toward your total purchase price.

Your provider will send you a checkout link to confirm your treatment cost. You will have the option to choose the Payment Plan that works best for you and make a down payment. Your down payment amount depends on your total treatment cost and the Payment Plan you select. It is typically equal to your monthly payment.

Down payments may be paid using a bank-issued debit card or credit card.

Making payments via credit card or prepaid debit card will result in a 2.99% processing fee. There is no processing fee for making a down payment with a traditional debit card.

 

Allē Payment Plan FAQs

What makes Allē Payment Plans, powered by Cherry, unique from other patient financing options?

Allē Payment Plans only includes a soft credit check, and if eligible, approved balances can be used immediately upon approval. You can apply, select the Payment Plan (if approved by Cherry) that fits your needs, and receive points for eligible treatments within the Allē app.

Application

How do I apply?

Open the Allē app or visit https://alle.com/payment-plans to complete an application. You can complete your application in your provider’s office for same-day or future treatments. 

You must be 18 years or older to apply, and in some cases, Cherry may ask you to verify your income.

Will the application require a credit check?

The one-time application by Cherry starts with a soft credit check and will not impact your credit score. No hard credit checks are required to apply for an Allē Payment Plan.

What information does Cherry require?

The application process is encrypted and secure, so you can trust your information is kept safe and protected. The application asks for the following information, and in some cases, may request to verify your income:

  • First and Last Name
  • Date of Birth
  • Social Security Number
  • Home Address

This information is obtained directly by Cherry. Visit Cherry’s Fraud and Security FAQ page to learn more about how your personal information is protected, and steps you can take to protect yourself against identity theft.

Do I need to apply again if I already have an approved balance with Cherry, outside of Allē Payment Plans?

If you’re approved for Cherry’s financing program, you must still apply for Allē Payment Plans. Your approved balance will carry over to your Allē Wallet, and don’t worry, applying won’t impact your credit score.

What criteria are considered in the application process that decides if I qualify?

The application assesses your credit profile by requesting your social security number. Note, you must be 18 years or older, and in some cases, Cherry may ask you to verify your income.

 

Payment Plan/Terms

If approved, what Payment Plan options may I receive? What are the terms? When and how do I pay off the services?

Eligible Allē Members may be approved by Cherry for various Payment Plan options based on various factors. Plans range from 0%–35.99% APR and are available for 3, 6, 12, 18, and 24 months.

For example, a $1,400 purchase might cost $200/month over 6 months at 0% APR with $200 due at the time of purchase.

View your terms, outlined in your agreement letter, by logging in to your account via Cherry’s Patient Portal.

Which services qualify for Payment Plans?

Allē Payment Plans can be used on most aesthetic services your provider offers, and eligible Allergan Aesthetics products and treatments. See eligible Allergan Aesthetics products and treatments at https://alle.com/payment-plans.

How long is my approved amount available for?

After your application is approved, you will have 90 days to use available funds at a participating provide

Does my 0% APR offer expire?

If you’re approved by Cherry for a Payment Plan with 0% APR, you will be able to take advantage of this offer for 90 days. If you apply again after 90 days, there is no guarantee that you’ll be eligible for a 0% APR offer again.

What are the terms of the finance agreement?

You can view your terms, outlined in your agreement letter, by logging into your account via Cherry’s Patient Portal.

How do I find out if my provider accepts Allē Payment Plans?

To find out if your provider offers and accepts payment plans within Allē, visit https://alle.com/search and filter for “Pay Over Time.”

 

Make and Manage Payments

How do I make a payment?

You can make payments by logging in to Cherry’s Patient Portal and selecting “Make A Payment.” Your payment is applied to your Payment Plan on the day your payment is processed. Please keep in mind that ACH transactions may take 2–3 business days to clear.

Visit Cherry’s Payments FAQ page for more information about making or managing payments in Cherry’s Patient Portal.

When is my payment due?

The due date is determined by the day of the month in which your plan was activated. You can find your due date by logging in to your account via Cherry’s Patient Portal.

Can I change my payment due date?

You can change your payment due date once during the life of your loan by visiting Cherry’s Patient Portal and selecting “Change Due Date.”

Can I pay off my balance early?

Yes, you can pay early, at any time, without fees or penalties. To do this, log in to Cherry’s Patient Portal and select “Pay Off Contract.”

What happens if I don’t pay on time?

Your payments are managed by Cherry. If you are unable to make your payment on time, please contact Cherry at (888) 612.2142 to discuss options available to assist you.

Can missing Cherry payments hurt my credit?

Cherry is required to report all payment history to the credit bureaus. Cherry might also report late payments, missed payments, or other delinquencies on your account to the credit bureaus. Please see Cherry’s Payments FAQ page for more information.

I did not use my full approval amount, can I make another purchase?

Yes! If you have remaining funds from your approved amount and are within your approval window (90 days), you may use the remaining balance toward another treatment. If your approval is outside of the 90-day approval period, you can reapply.

What is the finance charge?

Please contact Cherry support at (888) 612.2142 for questions related to your agreement and any applicable finance charges.

How do I request a refund?

Reach out to your provider to initiate the refund request. If approved, your provider can process your refund directly with Cherry. Full refunds will be processed in 7-10 days. 

Partial refunds will be credited to your current Payment Plan. Your monthly payment will remain the same, but the length of your Payment Plan will be reduced by the refunded amount.

 

Allē Questions

Do I have to be an Allē Member to qualify for Payment Plans?

Yes, you must be an Allē Member. Create a free account at: https://alle.com/registration.

Will I receive Allē points if I pay for my treatment with a Payment Plan?

Yes, like all other transactions, you’ll see the points in your Allē account within 48 hours after your provider logs the treatment, regardless of the payment method used.

Who do we contact for support?

If you experience issues with the following, contact Allē Customer Support at (888) 912.1572 from Monday–Friday between 8 am–6 pm CT.

  • Allē technical difficulties
  • Allē Wallet or Allē for Business platform
  • Allē Membership or account
  • Allē checkout

If you experience issues with the following, contact Cherry Support at (888) 612.2142 from Monday–Friday between 8 am–8 pm CT and Saturday from 8 am–5 pm CT.

  • Eligibility criteria and declined applications
  • Information on application, including rates, fees, and charges
  • Completing payments

Articles in this section